Customer Reviews

Ski Independence is dedicated to providing the highest possible levels of personal service. We pride ourselves on the number of clients who return year after year to travel with us.

In Winter 2016/17, 97% of Ski Independence clients said they would travel with us again and 97% said they would recommend us to friends & family.

Please find below a selection of feedback from Ski Independence clients.

  • Mary-Ann Thacker, January 2018

    Having booked with Ski-I for many years now, I can never fault them and have always felt you get a great personalised service both from the initial booking, any individual or special requests, right through to the end of the trip.

  • Clare Brown, January 2018

    Excellent service from start to finish. I had not been to Canada before and found the advice provided regarding choice of resort and accommodation most helpful.
    The savings given by early booking was also a great benefit.
    I found the continuity from staff very useful. i.e. I was directed to the same member of staff from the time of requesting a quote until the tickets arrived in the post. This made the process quicker and easier and it felt like a more personal service.

  • David Clarke, January 2018

    This was the first time we have had a multi venue ski holiday. We gave a suggested area to Aodhan who gave a recommendation of Revelstoke and Panorama in addition to Banff. These were fantastic recommendations and will probably do this route again and add in Kicking Horse which we stopped off at on route from Banff to Revelstoke. The drives were easy despite heavy snowfall. Aodhan also told us to buy a year Park Canada Pass which we did in advance online which gave us a big saving. Yet again the experience provided by staff at Ski Independence provided us with a fantastic holiday.

  • Fiona Houghton, April 2017

    Very professional and friendly service on the phone and nothing was too much trouble. Very efficient and answered all our questions from parking to arrival.

  • Laura Watson, April 2017

    Fantastic service. Excellent communications Lots of options given. Itinerary is great.

  • Malcolm Chipp, March 2017

    Excellent service from all the staff we dealt with.

  • Kevin Wynne, March 2017

    Adam was very knowledgeable about the ski regions/towns that I initially enquired about and he was more than able to advise on the most suitable for my budget and also the ski resort that most suited our skiing abilities. Adam very ably dealt with all aspects of the booking including pre booking seats on flights and our transfer train passes.

  • Peter Stokes, March 2017

    As usual first rate. Great team, excellent service, thank you all.

  • Abbie, March 2017

    We had a really great holiday and thought that the resort and accommodation recommended by David perfectly fitted the brief we gave him. We had a really great week and honestly couldn't fault anything. Before contacting Ski Independence I had tried to find suitable ski holidays with other travel companies but they kept ignoring our specific criteria - David came back to me extremely quickly and hit the nail on the head with his first suggestion. It's made me think that I will always come to Ski Independence first when looking for future ski trips.

  • Karen Pacholuk, March 2017

    Great service, as always. All of the staff members at Ski I and particularly Aodhan are very professional and helpful. Nothing ever appears too much trouble.