Crossing the channel doesn’t get more convenient with a 35 minute journey time. To add to your comfort, and back by popular demand throughout the season, we are pleased to offer the fantastic FREE UPGRADE offer to the FlexiPlus service.*

Simply book your ski holiday with Ski Independence and experience the ultimate convenience on your drive to the Alps. The FlexiPlus service offers you the following advantages:

  • Express check-in through a dedicated check-in lane 
  • Direct route through security & immigration 
  • Priority boarding on the next available departure 
  • Use of the FlexiPlus lounge. Open daily 0600–2200 (local time)
  • Complimentary refreshments
  • Complimentary magazines and newspaper 

*Offer applies to all dates during winter 2018/19 excluding: FOL->CAL: 15 & 16 Feb 2019 / CAL->FOL: 23 & 24 Feb 2019.

Travelling on Eurotunnel

Where to find us

We are very easy to find, thanks to direct motorway links from the UK to France and vice versa.

In the UK: near Folkestone, and have our own motorway exit at junction 11A of the M20 straight to our check-in booths.

In France: just outside Calais, take junction 42 of the A16 motorway and the slip road takes you straight to our check-in booths.


Please check in at least 45 minutes before your booked departure time, (and not more than 2 hours before). This allows for security checks at the French and British frontier controls, and time to get into the boarding lanes.

Self check-in is an easy way to check-in allowing you to print you departure hanger. When you arrive at check-in, stop at the kiosks located before the main booths and simply follow the step-by-step instructions displayed on the touch screens to print your departure hanger. It's easy and only takes an instant. You will need your Eurotunnel confirmation number, which is noted on your Ski Independence holiday itinerary to collect your departure hanger from the self check-in machine

Once through check-in, you can either choose to visit the Passenger Terminal Buildings for a spot of shopping or a refreshment stop or drive straight through to the British and French frontier controls where your passport, vehicle and official documentation (including insurance and motor breakdown cover) will be checked.

Drive on/drive off

Boarding is simple and safe – you will be directed to your carriage by Eurotunnel staff. Simply drive off at the end of the crossing.

What to expect during your journey

Passengers stay with their vehicle throughout the journey in bright, air-conditioned carriages. Sit back and relax, or get out and stretch your legs. The visual display screens offer information about your journey. Onboard staff will be happy to answer any questions. Whatever you choose to do, the 35 minute journey will be over much quicker than you think.

Travelling with Pets

Since the introduction of the Pet Travel Scheme (PETS), it is very easy to take your pets on holiday with you, and when travelling on Eurotunnel your pets stay with you at all times. However there is some important information that you need to know prior to travel.

You are responsible for ensuring your pet meets all of the rules for entering the UK under the PETS. You must also make sure that your pet is fully compliant with the rules of the EU Pet Travel Scheme before it leaves the UK. Further details can be found at the DEFRA website. We strongly advise you to read these carefully, if any of the details are incorrect or missing when you check-in to our Pet Control Building on the Calais terminal your pet will not be allowed to travel.

Pets passport

You need a pet passport for your dog, cat or ferret travelling if they will be travelling between the UK and other EU countries.

The passport must confirm your pet's microchip number and date the microchip was inserted, the rabies vaccination and provision for recording tapeworm treatment (dogs only). A Eurotunnel agent will be checking this information on the day of your journey.

For detailed information on what is required, please visit the DEFRA website